Tracktion 5 crashes/freezes upon trying to open GUI

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fabi
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Joined: Tue Apr 24, 2007 4:39 pm

Tracktion 5 crashes/freezes upon trying to open GUI

Postby fabi » Tue Jan 20, 2015 11:27 am

As the topic subject suggests, I've managed to freeze or crash T5 several times when opening the GUI.
Am on Windows 7. If you need any other info or can't reproduce it, feel free to tell me. :)

seb@plogue
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Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby seb@plogue » Tue Jan 20, 2015 12:38 pm

From a very quick try with both the 32 and 64 bit version of Tracktion 5.4.2 on a single machine, I can't seem to reproduce.

So in your case, is it in 32 and/or 64 bit? Which version of Tracktion are you using?

Do you get the problem simply by starting a new project and adding a new chipspeech instance
on a track and then click on it to show the GUI or is that from a saved project, multiple
instances, etc... ?

Do you get popups with warning messages when you open the chipspeech GUI?

fabi
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Joined: Tue Apr 24, 2007 4:39 pm

Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby fabi » Tue Jan 20, 2015 12:56 pm

seb@plogue wrote:From a very quick try with both the 32 and 64 bit version of Tracktion 5.4.2 on a single machine, I can't seem to reproduce.

So in your case, is it in 32 and/or 64 bit? Which version of Tracktion are you using?

Do you get the problem simply by starting a new project and adding a new chipspeech instance
on a track and then click on it to show the GUI or is that from a saved project, multiple
instances, etc... ?

Do you get popups with warning messages when you open the chipspeech GUI?


No pop-ups or warning messages. I have been able to reproduce it only when I try to open the GUI while a MIDI track is playing notes into chipspeech, not if the host is paused. So only during playback. And I only tested the 32bit version of T5/chipspeech.

Hope that helps.

seb@plogue
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Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby seb@plogue » Tue Jan 20, 2015 1:02 pm

I have been able to reproduce it only when I try to open the GUI while a MIDI track is playing notes into chipspeech, not if the host is paused.


Thanks for that detail, we'll look into it.

eric_telemaque
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Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby eric_telemaque » Tue Jan 20, 2015 2:36 pm

Trying hard to replicate that bug at the Plogue labs... No "luck" so far

Could you send us a project in which the crash occurs? the smaller the better -only one instance of chipspeech if that's possible.
Éric Patenaude,
Plogue Art et Technologie Inc. Montreal.
http://www.plogue.com

fabi
Posts: 30
Joined: Tue Apr 24, 2007 4:39 pm

Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby fabi » Tue Jan 20, 2015 3:01 pm

eric_telemaque wrote:Trying hard to replicate that bug at the Plogue labs... No "luck" so far

Could you send us a project in which the crash occurs? the smaller the better -only one instance of chipspeech if that's possible.


will do. i am just demoing T5 to see if I want to get it for a friend and wanted to test its stability..
where shall i send the file?

eric_telemaque
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Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby eric_telemaque » Tue Jan 20, 2015 3:07 pm

chipspeech.support[at]plogue.com
Éric Patenaude,
Plogue Art et Technologie Inc. Montreal.
http://www.plogue.com

eric_telemaque
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Joined: Tue Jan 31, 2012 1:10 pm

Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby eric_telemaque » Tue Jan 20, 2015 4:05 pm

Got it, thanks. Investigating right now...
Éric Patenaude,
Plogue Art et Technologie Inc. Montreal.
http://www.plogue.com

fabi
Posts: 30
Joined: Tue Apr 24, 2007 4:39 pm

Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby fabi » Thu Jan 22, 2015 12:42 pm

Hey, have you been able to reproduce the freezing with the file I sent you?
One thing that occurred to me is that there might be note data sent on two MIDI channels simultaneously, plus a little mod-wheel and pitch bend data.

I'll go and see if it still freezes when I disable the second MIDI channel and keep you posted.

EDIT: I've rerecorded the MIDI notes with only one channel playing and also disarmed the track in T5, but I still manage to freeze it. I wish there was more information I could give you guys on this.

davidv
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Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby davidv » Thu Jan 22, 2015 1:13 pm

fabi wrote:Hey, have you been able to reproduce the freezing with the file I sent you?
One thing that occurred to me is that there might be note data sent on two MIDI channels simultaneously, plus a little mod-wheel and pitch bend data.

I'll go and see if it still freezes when I disable the second MIDI channel and keep you posted.

EDIT: I've rerecorded the MIDI notes with only one channel playing and also disarmed the track in T5, but I still manage to freeze it. I wish there was more information I could give you guys on this.


Reproduced, there is a bug in Tracktion which locks threads when we update parameters from the audio thread, we have a fix for this that we are testing
David Viens,
Plogue Art et Technologie Inc. Montreal.
http://www.plogue.com

fabi
Posts: 30
Joined: Tue Apr 24, 2007 4:39 pm

Re: Tracktion 5 crashes/freezes upon trying to open GUI

Postby fabi » Thu Jan 22, 2015 1:17 pm

Okay, thanks for going through the trouble. :thumbsup: :)


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